CRM tools //

Capsule //

Tuesday, February 1, 2011

A Prescription for Better CRM

If you’re looking for a better way to keep track of your customers, Capsule might be just the ticket. This online CRM program is easy to use and has a variety of features that make it quite useful.

User Interface

4 stars

Usefulness

4.5 stars

Innovation

4.5 stars

Cost:

Free-$12 per user per month

Overall Rating:

4.3

Dashboard //

Wednesday, May 13, 2009

Track Your Leads From Anywhere

Dashboard is an app that allows sales reps to easily keep track of clients. Use Dashboard to quickly view a list of leads, check the status of each and see what needs to be done next to close the deal

User Interface

5 stars

Usefulness

5 stars

Innovation

3.5 stars

Cost:

Free for Beta-testing

Overall Rating:

4.5

Get Satisfaction //

Wednesday, May 6, 2009

Customer Service That Satisfies

Get Satisfaction is a unique customer service platform that lets customers and employees interact in a forum-type setting. Setting up customer support via a forum benefits both companies and customers.

User Interface

5 stars

Usefulness

4.5 stars

Innovation

4.5 stars

Cost:

$99-$899/month for companies

Overall Rating:

4.7