integrates with existing
Easily integrate with the processes and
programs you already use to run your business.
Listen to incoming calls in real-time through our web and mobile applications. Read messages from anywhere with the iPhone and Android mobile apps.
Add new toll-free or local numbers. See how many calls you've received from all of your scripts and the average call duration. Create scripts in English, French and Spanish.
Drag and drop script elements like call transfer disposition or conditional questions to your script. Add FAQs so agents can answer caller's questions.
Add new users and admins or create departments with multiple users. Attach notes to calls in the mobile app to keep your team up-to-date.
Create reports by specific numbers or dates. Compare numbers based on metrics like call volume and minutes. Export reports as PDF or Excel files to share with your team.
Don't waste time qualifying leads, focus on the leads that matter and let us answer your calls.
Running TV commercials or a direct mail campaign! Call LiveAnswer, we'll take the calls.
Provide your customers with 24/7 support and integrate with your favorite support app or CRM.
Let us schedule appointments so you can focus on providing quality service to your customers.
Call Center Overflow
Add LiveAnswer to your call flow to handle your overflow calls and guarantee all calls are answered.
It's good to be prepared. LiveAnswer will take ER calls and route them where they're needed.
"New, Sexy World of Call Centers Helps Small Businesses Increase Sales Significantly"
September 25, 2014
"SMB's concentrate on effectively growing their businesses"
September 22, 2014
"LiveAnswer is rethinking small business customer service"
February 18, 2014
"Capturing call centers' unused time to answer phones for small businesses."
September 25, 2014
"New wave of entrepreneurial spaces washing ashore in South Florida"
September 08, 2014
"Quite simply, consumers have found better ways to stay in touch."
November 11, 2014