YOUR ON-DEMAND CALL CENTER

We help thousands of businesses answer every call 24/7 with our live agents and cloud-based software.

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LiveAnswer in 60 Seconds

Coldwell
Uber
Att
Nissan
Bofa
Metlife

Build Scalable Inbound Sales & Customer Phone Support

Supercharge your team's productivity with powerful communication features and increase customer satisfaction.

Hear your most recent calls in real-time through our web and mobile applications. Call customers back with our click-to-call feature on the mobile app or with the LiveAnswer dialer.

Sort through messages based on number dialed or date received. View caller data like age, location and social profiles. And keep your team updated with message notes.

Add new toll-free or local numbers. See how many calls you’ve received from all of your scripts and the average call duration. Create scripts in English, French and Spanish.

Customize every aspect of your script. Drag and drop script elements like call transfer disposition buttons or MMS texting to your script. Add FAQs so agents know the answers to callers questions.

Add new users or admins or create departments made of multiple users. Then set which scripts users should receive messages from. Attach notes to calls in the mobile app to stay current on the most recent calls.

Create reports by specific numbers or dates. Or compare numbers based on metrics like call volume and minutes. Export reports as PDF or Excel files to share with your team.

Put your phone to work today with our skilled live agents

Power your business with all the features of our best-in-class call center platform and mobile applications.

Sales

Sales Qualification

Don’t waste time qualifying leads, focus on the leads that matter and let us answer your calls.

Sales

Inbound Marketing

Running TV commercials or a direct mail campaign! Call LiveAnswer, we’ll take the calls.

Sales

Customer Support

Provide your customers with 24/7 support and integrate with your favorite support app or CRM.

Sales

Appointment Taking

Let us schedule appointments so you can focus on providing quality service to your customers.

Sales

Call Center Overflow

Add LiveAnswer to your call flow to handle your overflow calls and guarantee all calls are answered.

Sales

Disaster Recovery

It’s good to be prepared. LiveAnswer will take ER calls and route them where they’re needed.

Don't take our word for it

See what the press is saying about LiveAnswer.

 
Forbes

"New, Sexy World of Call Centers Helps Small Businesses Increase Sales Significantly"

Adriana Lopez

Adriana Lopez

September 25, 2014

Inc Magazine

"SMB's concentrate on effectively growing their businesses"

Celia Ampel

Michael McDermott

September 22, 2014

ZDNet

"LiveAnswer is rethinking small business customer service"

Heather Clancy

Heather Clancy

February 18, 2014

South Florida Business Journal

"Capturing call centers' unused time to answer phones for small businesses."

Celia Ampel

Celia Ampel

September 25, 2014

Miami Herald

"New wave of entrepreneurial spaces washing ashore in South Florida"

Nancy Dahlberg

Nancy Dahlberg

September 08, 2014

Customer

"Quite simply, consumers have found better ways to stay in touch."

Paula Bernier

Paula Bernier

November 11, 2014

 

LiveAnswer seamlessly
integrates with existing
business management
apps.

Easily integrate with the processes and
programs you already use to run your business.

Check out the full list »