integrates with existing
Easily integrate with the processes and
programs you already use to run your business.
Your dashboard provides you with an overview of your incoming calls. You can listen to calls in real-time while they are in progress or afterwards through our web and mobile applications.
You can create multiple numbers that are answered according to your business needs. Instantly provision new toll-free or local numbers. Create agent scripts in English, French and Spanish.
Building an agent script is very simple. You can drag and drop script elements to collect the information you need and even transfer calls to users or departments.
Team Collaboration will help you create users, departments and even route specific messages to specific user or departments to ensure quick customer resolutions.
Reports will help you understand things like call frequency, arrival patterns and call tracking. Export reports as a PDF or Excel spreadsheet to share with your team.
Don't waste time qualifying leads, focus on the leads that matter and let us answer your calls.
Running TV commercials or a direct mail campaign? Call LiveAnswer, we'll take the calls.
Provide your customers with 24/7 support and integrate with your favorite support app or CRM.
Let us schedule appointments so you can focus on providing quality service to your customers.
Call Center Overflow
Add LiveAnswer to your call flow to handle your overflow calls and guarantee all calls are answered.
It's good to be prepared. LiveAnswer will take ER calls and route them where they're needed.
"New, Sexy World of Call Centers Helps Small Businesses Increase Sales Significantly"
September 25, 2014
"SMB's concentrate on effectively growing their businesses"
September 22, 2014
"LiveAnswer is rethinking small business customer service"
February 18, 2014
"Capturing call centers' unused time to answer phones for small businesses."
September 25, 2014
"New wave of entrepreneurial spaces washing ashore in South Florida"
September 08, 2014
"Quite simply, consumers have found better ways to stay in touch."
November 11, 2014