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Overall Rating:

4.7

Userfly //

Every Click You Make, I’ll Be Watching You

Friday, May 22, 2009

userfly_screencast

Usability testing is an important part of web design. What are your users doing when they come to your site? Are they able to find the information they need easily, or do they have to search for it? Watching the behavior of visitors to your website can alert you to problems with design that you wouldn’t see otherwise.

Usability tests can be a pain to conduct, especially if you often make small changes to your site’s design that you want to test. That’s where Userfly comes in! They offer a service that makes monitoring your site’s usability a snap. All you have to do is install one line of code in the <head> tag of your site, and Userfly will take screencasts of your users. Log in to Userfly and watch the videos to see what people do and where they click when they visit your site.

Userfly’s user interface is somewhat plain, but it could not be any simpler or more intuitive to use.  The concept behind it is innovative-nobody else offers a similar service.

How useful is Userfly? As Dmitry from Usability Post explained when he reviewed it:

“Userfly is a service that cannot it ignored. It’s a new way of getting data on your visitors’ browsing patterns — data that isn’t biased or subjective; data which shows the real thing — the real actions of your users.”

Userfly offers a powerful way to gain consistent insight into your users’ behavior. If you pair it with a service that solicits direct feedback about the site from your users, you’ll have an inexpensive way to constantly monitor and improve your site’s usability.

Check out this video to see Userfly in action:

Our Rating of Userfly

User Interface

4 stars

Usefulness

5 stars

Innovation

5 stars

Cost:

Free-$200 per month

Overall Rating:

4.7

Categories:web

9 Responses on Userfly

  1. Tool of the Day: Userfly – Every Click You Make, I’ll Be Watching You…Awesome way to monitor your website’s usability http://ow.ly/8wx2

  2. RT: @usefultools: Every Click You Make, I’ll Be Watching You…Awesome way to monitor your website’s usability http://ow.ly/8wx2

  3. RT @usefultools: An Awesome way to monitor your site’s usability. Love this tool! http://ow.ly/8wx2 #userfly

  4. I love this tool and use it all the time… Works great!

  5. Userfly – Every Click You Make, I’ll Be Watching You: http://tinyurl.com/qdye6s [UsefulTools]

  6. Every Click You Make, I’ll Be Watching You http://bit.ly/3JWiT

  7. [...] you conduct your own, much more affordable usability tests over the Internet.  We’ve reviewed Userfly, which takes videos of your visitors’ behavior, and Clicktale, which records your [...]

  8. RT @usefultools Tool of the Day: Userfly: EveryClick U Make, I’ll B WatchingU…Awesome way 2 monitor ur site’s usability http://ow.ly/8wx2

  9. [...] Userfly, GhostRec makes usability testing easy and affordable by letting you eavesdrop on your site’s [...]

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